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Business Development / Sales Lead

MAYA is a design consultancy and innovation lab located in downtown Pittsburgh. For more than 25 years, we’ve helped organizations grow and thrive by designing collaborative systems, engaging experiences and next-gen products. We work with the world’s greatest brands to harness the power of innovation and tackle their most complex business problems. We exist to tame complexity in a connected world, using human-centered design, an architectural approach and research.


Self-motivated, curious and collaborative people work at MAYA and we’re proud of that culture. It’s how we’ve been able to deliver leading-edge work for so many years. We prize autonomy over assimilation and we believe good ideas can come from anyone in any position. The Business Development Lead who joins us should be just as motivated as we are to create opportunities for our project teams to do the most innovative work. Building a good rapport with prospective clients and understanding their needs is a must as well as having the ability to prepare and present engaging pitches and presentations. Perhaps more important is the ability to gain a true understanding of MAYA, what we do, and what sets us apart to be able to convince a prospective client to choose us.


Primary Responsibilities

  • Initiate sales strategies and proactively grow business across our targets industries
  • Use existing professional network to build new relationships for MAYA
  • Initiate communication with prospective clients to create and qualify leads and ensure they are viable with regard to budget, timing, and expectations
  • Gain an understanding of prospective client’s business, product or service offering, organizational structure and marketplace positioning to ensure a strategic approach
  • Aggressively and effectively follow-up with prospective clients to close business and meet revenue targets
  • Work with MAYA practitioners to obtain approval on client commitments to new projects
  • Ensure proper project handoff to MAYA practitioners once services are sold
  • Provide consulting on pitches and other new business projects as requested
  • Manage your prospective leads in our CRM system
  • Reinforce internal new business systems and processes  
  • Attend events, speaking engagements or any other networking opportunities that may lead to interaction with prospective clients
  • Develop content for MAYA’s marketing channels to reaffirm MAYA’s point-of-view in the marketplace



  • Degree in Business, Communications, related field or equivalent experience
  • 7-10+ years of experience in sales or business development
  • 3 years of experience in a consulting, design or advertising business
  • Experience with CRM systems
  • Understanding of the principles, challenges and best practices of human centered design with the ability to scope these types of unique design projects
  • Strong verbal and written communication skills, knowing how and when to tailor a message
  • Ability to collaborate with others with different areas of expertise
  • Able to travel up to 40% of the time
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